We have been using the IPEX team for I.T. support and expertise for nearly 15 years now. They have always delivered when we needed them, from Workstation support to CRM implementation. Their friendly staff always provide exceptional customer service, alongside practical recommendations, and advice, allowing us to make informed business decisions.
The CRM system IPEX provided is fast, easy-to-use, and the real-time information enables us to work with real data. This has saved our business two days a month, previously dedicated to logging and updating records.
'Our staff love the support, the team will always go above and beyond to support us'
We were recommended IPEX Technologies when we decided to move our Accountancy firm to Cloud Services. IPEX were able to migrate our services quickly and effectively, minimising business down time. The advice and service we received not only saved us money, but improved efficiencies within our business.
With the help of IPEX, our team can now work remotely with no concern over security. Using Microsoft services, continuous monitoring and regular system updates, IPEX provided us with reassurance that we are secure as can be.
The service we have received is second to none and the team will always go above and beyond to support us. We are happy to be working with IPEX Technologies.
'The audit helped us to understand where we needed to improve to ensure compliance.'
After hearing about the security troubles of another financial services firm, we understood the risk our organisation was in if we continued to operate without cyber awareness. Something needed to change.
A financial services firm recommended IPEX Technologies to complete an I.T. security audit. The results from our audit report helped us to understand the complexity of our security, and where we needed to make improvements to ensure industry compliance.
We are glad to be working with the IPEX team. They are always on hand when we need them.
'Service is excellent, support is outstanding, and their team always deliver a friendly service.'
We are a small, independent business who needed help with optimising our I.T. solutions and support. The IPEX team helped implement Microsoft 365 to streamline our business, and most recently have been assisting us with a website redesign and build.
Their guidance is brilliant, providing us with the practical advice needed to make informed business decisions where we otherwise lack technical expertise. Their service is excellent, their support outstanding and their team always deliver a friendly, not frightening service.
'Thanks to IPEX, we’re now a small business, with high level I.T. support'
When we ran into technical issues with our I.T. services we needed to find a company with a complete I.T. package, and a hands-on approach to support.
A client of ours recommended IPEX Technologies. They swiftly conducted a full security audit, which despite being a small business, gave us astonishing insight into our I.T. Setup. IPEX immediately proposed changes that both improved our I.T. security and enhanced the way we work.
They are now implementing a CRM system for us that will streamline our admin process, saving our business valuable time. Thanks to IPEX, we're now a small business, with high-level I.T. support.
'The IPEX team were very professional with their communication and had a very quick response rate'
We were looking to modernise our I.T. infrastructure but we didn’t want to deviate too far from what we do on a regular basis. We approached IPEX Technologies following a recommendation.
It took a few months to get started, but thanks to IPEX, we managed to secure a 50% grant through Digital Enterprise on all the upfront hardware and implementation costs. With everything in place, we are now confident knowing we are using the latest technology; our information is backed-up and we can access it from anywhere.
When we encountered a few hiccups with our telephone system, the IPEX team were very professional with their communication and had a very quick response rate, striving to get the problem resolved as soon as possible. You can’t ask for more than that!
I would highly recommend IPEX Technologies to any business looking for great I.T. support.