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Support Services

Round-the-clock monitoring, proactive and rapid mitigation, and regular training.

As a business owner it is your responsibility to ensure your devices and data are protected. Why not solve a problem before it becomes one?

The longer a data breach goes on for, the more data is extracted. As the modern workplace becomes increasingly cloud-focused and digitalised, it is crucial that your organisation has a proactive approach to security, preventing attacks before they happen. Enter our proactive support services...

What we can offer

IPEX offers expertise on I.T. and security, ensuring you have the right support for your business.

We adopt a proactive approach towards your security. Round-the-clock monitoring allow us to preempt something going wrong and prevent it before it becomes a problem. We secure your solutions through a complete cloud and managed service.

Making the most of your I.T.?

We understand the time it can take to use your services to their full potential – it can often feel  labouring and fruitless. But the tools available could be invaluable to your business.

IPEX has a dedicated team of experts trained in Microsoft support and migration. Our experts are equipped to get to know your business and train your team to streamline processes.

IPEX specialists help align your operational and digital requirements, configuring your Microsoft solutions to ensure collaboration for your users.

Microsoft Partner logo
Sophos I.T. Security partner
National Cyber Security Logo

Our Support Packages

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BRONZE

Support & monitoring.

Weekdays 9AM - 5.30PM

Ongoing training.

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SILVER

Support & monitoring.

Weekdays & Saturday 9AM - 5.30PM

Ongoing training.

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GOLD

Support & monitoring.

Weekdays & Weekends 9AM - 5.30PM

Ongoing training.

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PLATINUM

Support & monitoring.

24 hours Incl. Public Holidays

Ongoing training.

What are the security needs for your business, and how are you addressing them?

IPEX Technologies secures its clients with Microsoft 365 Business Premium.

IPEX Technologies - I.T. Services
Microsoft Partner logo
Microsoft 365 certified security administrator associate

HOW WE WORK: 6 SIMPLE STEPS

WE OFFER OUTSTANDING I.T.
  • ADVICE
  • SERVICES
  • STRATEGY
  • SECURITY
  • TRAINING

INTRODUCTION

Discovery call icon

DISCOVERY CALL

A brief introductory call to get to know your business, I.T. needs, services and goals.

EXPLORE

I.T. Audit icon

I.T. & SECURITY AUDIT

In-depth inspection into your existing structure, software, hardware, physical access, etc. No obligation, £400

ADVICE

Audit report icon

AUDIT REPORT

Results of the Audit and IPEX's recommendations to improve security and implement better levels of adoption.

PLANNING

Technical Meeting Icon

TECHNICAL MEETING

Further insight into your business and processes. Overview of what IPEX offers. Action plan based on recommendations.

IMPLEMENT

The Project Icon

THE PROJECT

Implement agreed recommendations. We guarantee to get you up and running in 3-5 days, at a fixed cost.

SUPPORT

Support Services Icon

TRAINING & CHECK-IN

Complimentary Security audit every 12 months. Continuous training and regular support.

GET IN TOUCH!

Want to find out more? Our team are happy to help - contact us for further information in relation to our services.

WHAT WE DO BEST

The cornerstone of a successful business is an outstanding I.T. infrastructure. We help our clients be secure and productive with their utilisation of technology. Our aim is to become your in house I.T. department.

FLEXIBLE SOLUTIONS

Tailored services and solutions to your needs, whatever your business or organisational set-up.

CUT COSTS, SAVE TIME

Expert and proactive support without the need to set up a costly I.T. department, freeing you up to focus on what you do best.

SECURITY MADE SIMPLE

We manage the security of every device, app and identity in your business. Compliance without the chaos.

OUR SERVICES

All
Financial Advisers
Accountants
Manufacturing
Administration
I.T. Security
Data and Device Security
Support Services
Security Focused Proactive Support
Microsoft 365
Experts in full compliance.
Dynamics 365
Complete CRM / ERP System
Cloud Services
Azure, AWS & G-Cloud Migration
Back Office System (BoS)
Client, Policy & Payment Management
Document Management (DMS)
Integrated DMS with CRM / Back Office System
Secure Monitored Websites
Integrated into CRM / Back Office Systems
Connectivity
Broadband & Cloud Phone Systems
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